Client Services Representative

• The Client Service Executive (CSE) is responsible for supporting profitable growth and retention of accounts.
• Understand an account's needs while developing and delivering an end-to-end service offering that differentiates The Hartford in the marketplace.
• Support the end-to-end service mission while delivering engaging customer presentations that demonstrate professional diplomacy, articulated messaging and a friendly confidence that drives positive outcomes for our customers.
• Negotiate and coordinate end to end account services between the claim organization, underwriting, the account and the agent/broker while executing loss cost containment initiatives through detailed analysis of performance results.
• Resolve service issues promptly via engagement with various internal service providers.
• Provide training to local agents and business partners on new claim products and services.

Client Service Executive

Client Service Manager

Associate, Client Service I

Client Service Associate

Client Service Associate, Registered