The Cigna Group

Platform Efficiency & Delivery Manager

The Cigna Group

full-time

Posted on:

Location Type: Remote

Location: Remote • Connecticut, Montana, New Jersey • 🇺🇸 United States

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Salary

💰 $116,900 - $194,900 per year

Job Level

Mid-LevelSenior

About the role

  • Own and manage a value-driven, prioritized roadmap of strategic deliverables that accelerate delivery and enhance engagement.
  • Oversee day-to-day delivery of multiple roadmap items, ensuring initiatives are completed on time, on budget, and on scope.
  • Develop individual project plans and track progress against milestones.
  • Manage intake of new requests from delivery teams, facilitating review and prioritization in Steerco forums.
  • Assemble and coordinate cross-functional teams required for successful delivery.
  • Identify, escalate, and resolve blockers impacting delivery.
  • Facilitate regular meetings (e.g., standups, steercos) to drive accountability and progress.
  • Proactively communicate status, risks, and outcomes to stakeholders.
  • Track value delivery and KPIs related to platform efficiency and delivery program.
  • Hold cross-functional teams accountable for commitments and outcomes.

Requirements

  • Experience in project or program management within a complex, cross-functional environment.
  • Proven ability to drive execution and deliver results across multiple initiatives.
  • Strong organizational and problem-solving skills; adept at identifying and removing blockers.
  • Understanding of marketing technology ecosystems, including customer data platforms (CDPs), email service providers (ESPs), and campaign orchestration tools.
  • Experience working with MarTech platforms and data flows, with the ability to translate business needs into technical requirements and delivery plans.
  • Excellent communication and stakeholder management skills.
  • Experience with project management tools and methodologies.
  • Ability to facilitate meetings, manage roadmaps, and track progress against milestones.
  • Collaborative, proactive, and detail-oriented approach.
  • Ability to work across teams and influence without direct authority.
Benefits
  • medical
  • vision
  • dental
  • well-being and behavioral health programs
  • 401(k) with company match
  • company paid life insurance
  • tuition reimbursement
  • a minimum of 18 days of paid time off per year
  • paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementprogram managementroadmap managementKPI trackingproblem-solvingstakeholder managementdata flowstechnical requirementsmarketing technology ecosystemscampaign orchestration
Soft skills
organizational skillscommunication skillscollaborative approachproactive approachdetail-orientedability to influenceaccountabilityfacilitation skillsexecutionresults-driven
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