Customer Service Specialist
Tenneco
full-time
Posted on:
Location Type: Office
Location: Wuhan • 🇨🇳 China
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Keep good relationship with customer
- On time input customer’s order or forecast to planning team
- On time delivery to customer side according to customer’s request and control transportation cost
- Customer daily consumption follow up, share customer’s emergent request to planning team
- Billing on monthly basis for sales, support invoice to finance department
- Customer payment prompt and report, overdue payment of credit line application and handling
- Share customer claim to quality department, support customer problem solving
- Follow up customer’s demand, give alert to related team for customer’s demand increasing or reduction
- Comply with EHS policy like IATF16949 & ISO45001
- System audit request and other things aligned by leaders
Requirements
- Keep good relationship with customer
- On time input customer’s order or forecast to planning team
- On time delivery to customer side according to customer’s request and control transportation cost
- Customer daily consumption follow up, share customer’s emergent request to planning team
- Billing on monthly basis for sales, support invoice to finance department
- Customer payment prompt and report, overdue payment of credit line application and handling
- Share customer claim to quality department, support customer problem solving
- Follow up customer’s demand, give alert to related team for customer’s demand increasing or reduction
- Comply with EHS policy like IATF16949 & ISO45001
- System audit request and other things aligned by leaders
Benefits
- None specified 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer relationship managementproblem solvingcommunicationorganizational skillstime management
Certifications
IATF16949ISO45001