Client Onboarding Engineer – Telematics
Teltonika
full-time
Posted on:
Location Type: Office
Location: Vilnius • 🇱🇹 Lithuania
Visit company websiteSalary
💰 €14 - €18 per hour
Job Level
Mid-LevelSenior
Tech Stack
Go
About the role
- Maintain live and active direct communication with the customer throughout the sales and early implementation phases.
- This includes facilitating direct visits, live chats, and video calls for consultation, ensuring a continuous and responsive flow of information.
- Work with various Teltonika Telematics manufactured GNSS tracking devices that embed technologies such as Bluetooth, CANbus, RS232/RS485 and 1-Wire.
- Propose different ways on how to incorporate our devices for various use cases.
- Guide and help new customers to integrate Teltonika Telematics solutions.
- Go on business trips to visit clients and help them directly implement Teltonika devices into their business use-cases (one business trip per quarter is expected).
- Organize training sessions and presentations (for a specific client).
- Cooperate with the sales team, providing consultation on processes and solutions, and contribute to strategic customer integration and new project alignment.
- Collect and share technical information, record issues observed during visits, and collaborate with the technical engineering team.
Requirements
- Exceptional Communication Skills (written and verbal): to maintain professionalism and clarity with clients.
- A proven ability to simplify and explain complex technical concepts clearly to diverse audiences.
- Experience in preparing and delivering presentations.
- A customer-focused mindset with empathy and responsiveness.
- Strong negotiation and closing skills, with a focus on achieving sales targets and goals.
- Possess solid basic technical knowledge with a practical ability to support product configuration and integration during proof-of-concept phases.
- Ability to quickly understand customer business contexts and use cases (e.g., how telematics impacts logistics costs or car-sharing profitability).
- Demonstrate flexibility and pro-activity in work.
Benefits
- Great opportunities to grow in a strong and rapidly expanding company.
- Interesting and ambitious projects of industrial GPS tracking devices.
- Place where curiosity is key: here, we share knowledge and learn in training courses.
- Dynamic, challenging work environment and cooperation-based internal culture.
- Care about your emotional and physical well-being by offering flexible work schedules and health insurance.
- Company-paid sports activities (basketball, football, volleyball, yoga) and other sports events.
- Celebrating achievements and having fun together in team building, summer festivals, and other important occasions.
- Opportunity for solid bonuses when participating in the recommendation program.
- We delight with birthday and Christmas gifts and rewards on work anniversaries.
- Office snacks.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
GNSS tracking devicesBluetoothCANbusRS232RS4851-Wireproduct configurationintegrationproof-of-concept
Soft skills
communication skillscustomer-focused mindsetnegotiation skillsclosing skillsempathyresponsivenessflexibilitypro-activitypresentation skillsability to simplify complex concepts