• Responsible for receiving and responding to inbound customer inquiries
• Perform outreach to providers and members
• Provide program support for contract members
• Provide technical and administrative support for various contracts
• Support internal applications and tools

Requirements

High school diploma and/or equivalent
1 - 2 years’ experience working in a customer service environment.
Demonstrated experience working in a fast-paced and deadline driven environment.
Excellent verbal and written communication skills.
Intermediate PC skills.
Proficiency in all Microsoft Office products.
Ability to triage issues and handle multiple tasks at the same time.
Regular and predictable attendance is essential.

🔍 ATS Optimization Keywords
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Hard Skills

customer service
technical support
administrative support
program support
issue triage
multitasking
Microsoft Office

Soft Skills

verbal communication
written communication
organizational skills
ability to work in fast-paced environment
deadline management

Certifications & Qualifications

high school diploma

Client Service Specialist

Client Service Specialist – Temp