Policy Manager – Digital Commerce, Consumer Policy

techUK

. Lead techUK’s policy work on online marketplace regulation, including consumer rights, product safety, online fraud and scams, platform liability, illegal and unsafe goods, and enforcement mechanisms.

Posted 5/6/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSenior💰 £33,000 - £43,000 per yearWebsite

About the role

Key responsibilities & impact

Lead techUK’s policy work on online marketplace regulation, including consumer rights, product safety, online fraud and scams, platform liability, illegal and unsafe goods, and enforcement mechanisms.
Monitor, analyse and respond to UK legislative and regulatory developments affecting online marketplaces and providers of digital content and digital services.
Develop evidence based policy positions that reflect the diversity of techUK’s membership.
Draft consultation responses, policy briefings, reports, position papers and parliamentary submissions.
Build and maintain strong relationships with policymakers, regulators, consumer bodies and other trade associations.
Work closely with colleagues across techUK, including teams covering competition, digital regulation, fraud, sustainability, data, and international engagement.

Requirements

What you’ll need

Proven experience building relationships with stakeholders, developing workplans and delivering to deadlines.
Intellectually curious and able to demonstrate experiences of having to learn quickly and distil complex issues into clear concise information.
A strong understanding and interest in the UK policy and political landscape.
A solid grasp of the workings of Whitehall and UK Parliamentary process.
Strong interpersonal skills and good at building relationships.
Highly effective communicator with excellent written and verbal communication skills with the ability to communicate complex information effectively to a range of audiences.

Benefits

Comp & perks

This is a full time role based out of techUK’s London offices, however techUK operates a flexible working policy.
Discretionary bonus and comprehensive benefits.

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Soft Skills

relationship buildingstakeholder engagementintellectual curiositycommunication skillswritten communicationverbal communicationanalytical skillspolicy developmentdeadline managementproblem-solving