Account Executive

• Builds relationships with customers and cultivates accounts into long-term customer alliances and continues to identify and promote opportunities for additional sales within the alliance
• Build and maintain strong relationships with account managers and marketing personnel
• Seeks and identifies business opportunities by interviewing customers
• Contributes to the reduction of inventory through additional sales and recommendations
• Customer interfacing includes requests for quotations, lead times, order placement, expediting, or changes, the building of quotations, and communicating pertinent information proactively back to customers
• Represents customer issues within the internal organization and updates the management team on a routine basis
• Notify respective Account Manager and/or customer of missed deliveries
• Work with planning to realign dates on assigned customer’s order backlog as required to support our customers
• Drives to improve internal processes and eliminate non-value added tasks
• Seeks resolutions and corrective actions when errors occur
• Initiate new part number setups
• Customer order follow-up, including reschedule notification
• Investigate and authorize return material requests
• Investigate and process credit requests
• Calculate pricing on MTO items while maintaining margin guidelines
• Negotiate priority allocations during stock shortages
• Handle customer complaints, including processing Internal Complaint forms and utilizing the Quality Notification System
• Other customer service assignments as requested by management

Inside Sales Representative

Account Executive, SMB

Enterprise Account Executive

Retail Sales Executive – Automotive

Account Executive II – RapidScale, Hybrid Cloud Sales

Enterprise Account Executive