Teachstone

Registration Manager

Teachstone

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $58,000 - $72,500 per year

Job Level

Mid-LevelSenior

About the role

  • Responsible for maintenance, innovation, and execution of all Teachstone training events and client-specific event and registration needs
  • Oversee registration management services and timely, accurate setup of client-specific registration sites and related logistics
  • Serve as event planner and manager for client-facing in-person training summits (~4/year)
  • Lead venue sourcing, planning, coordination, and execution of in person and virtual training events
  • Manage internal training delivery processes, including marketing coordination, material distribution, and customer communications
  • Coordinate logistics for individual participant registration processes, including with or without shipment of materials
  • Collaborate with Implementation, Sales, Marketing, Product and other internal teams to clarify registration needs and timelines
  • Monitor registration metrics and timelines, proactively resolving issues to meet service expectations
  • Define and track KPIs related to revenue, customer satisfaction, and educational impact
  • Drive continuous improvement initiatives using performance metrics and feedback
  • Manage data-driven insights to impact program financial outcomes
  • Respond to internal and external requests regarding training logistics, registration, and materials distribution
  • Foster cross-departmental collaboration to ensure successful training experiences

Requirements

  • BA, BS, or equivalent work experience
  • 5+ years of relevant experience in program management, event planning, or operations—preferably in education or training services
  • Strong written and verbal communication skills
  • Experience managing registration systems and event logistics platforms, preferably Cvent
  • Ability to analyze and report on program-related financial data
  • Proficient in Microsoft Office Suite, Google Workspace, and video conferencing tools
  • Highly organized with strong critical thinking and problem-solving skills
  • Self-starter who thrives in a fast-paced, collaborative, high-growth environment
  • Open to shifting priorities and taking on evolving responsibilities
  • Willingness to travel up to 25% as needed
  • Preferred: Prior experience managing and coordinating events and logistics for large-scale in person training or education events
  • Preferred: Comfort with basic budget tracking and financial reporting related to program execution
  • Preferred: Experience with shipping coordination or fulfillment processes for training/event materials
Benefits
  • Fair, Competitive Pay with consistent salary bands and equal pay for equal work
  • Salary Range: $58,000-72,500 determined by experience, skills and internal equity
  • Comprehensive benefits: Medical/dental
  • 401(k)
  • PTO
  • Insurance
  • Professional development opportunities
  • Details provided at offer (eligibility depends on role and employment status)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementevent planningoperationsregistration managementfinancial analysisbudget trackinglogistics coordinationdata analysisKPI trackingcontinuous improvement
Soft skills
communicationorganizational skillscritical thinkingproblem-solvingcollaborationself-starteradaptabilitycustomer servicetime managementattention to detail
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