TE Connectivity

Quality and Reliability Engineer I

TE Connectivity

full-time

Posted on:

Location Type: Office

Location: San Rafael • 🇨🇷 Costa Rica

Visit company website
✨ AI Apply
Apply

Job Level

Junior

About the role

  • Investigate complaints from customers, suppliers, and internal non-conformities.
  • Perform root cause analysis; determine corrective action and verify effectiveness.
  • Ensure corrective and preventive action plans are developed and implemented.
  • Assist in the coordination of quality system continuous improvement processes.
  • Create and modify current procedures and instructions.
  • Develop and analyze statistical data and specifications to determine standards and establish product quality expectations.
  • Validate new equipment or processes. (IQ / OQ / PQ)
  • Conduct training for personnel to ensure compliance with company procedures.
  • Prepare and present technical and program information for team members and management.
  • Perform internal audits within the company to ensure compliance with applicable standards / regulatory requirements and organizations and ISO.
  • Communicate issues or events discovered during major quality assurance audits and recommend process improvements to the quality manager.
  • Prepare reports to communicate quality metrics.
  • Maintain a working knowledge of government and industry quality assurance standards.
  • Function as a resource for Quality System related issues.
  • Ensure a high level of internal and external customer service.
  • Make improvements that minimize the cost of quality, specifically rejects, failures and any production defects.
  • Work with production in solving production and quality related problems.
  • Follow all duties as assigned by the Quality Manager.

Requirements

  • 1 year of experience working in a manufacturing environment, ideally in a multi-national environment.
  • Bachelor’s Degree with a scientific or engineering emphasis.
  • CQE/CSSBB certification desirable.
  • Knowledge - NCMRs/CARs/CAPA, Customer Complaints per million, Quantity of returned product (RMAs), DPPM, DLPM.
  • Skills - Skills are the proficiency to perform a certain task.
  • Abilities - Abilities are an underlying, enduring trait useful for performing tasks (oral comprehension, understanding information and ideas).
  • Language: Bilingual English (Intermediate)/Spanish.
  • Knowledge of Microsoft Office.
  • Knowledge of problem-solving techniques.
  • Knowledge of working requirements in the medical industry (FDA regulations).
  • Excellent knowledge of Creganna Quality System.
  • Knowledge of statistical tools, quality and reliability software.
  • Knowledge of spreadsheets, databases, and Process Control Monitoring (SPC).
  • Experience in process improvement, Six Sigma, product and process qualification and validation.
  • Detailed knowledge of FDA, GMP and ISO 13485.
  • Experience in new product transfer.
  • Knowledge of measuring instruments, sampling plans.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
root cause analysisstatistical data analysiscorrective actionpreventive actioninternal auditsprocess improvementproduct qualificationprocess validationquality metricsproblem-solving techniques
Soft skills
communicationtrainingcustomer serviceteam collaborationanalytical thinkingattention to detailorganizational skillsinterpersonal skillspresentation skillsadaptability
Certifications
CQECSSBB