End-User Support Technician – IT Operations Analyst III
TD
full-time
Posted on:
Location Type: Office
Location: Greenville • South Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $37 per hour
Job Level
JuniorMid-Level
About the role
- Provides day-to-day application/system support
- Participates in resolving client applications/system issues
- May support the installation, configuration, upgrade of business applications/systems in co-ordination with appropriate stakeholders
- Participates and contributes to change control, capacity planning and security
- Performs basic problem determination
Requirements
- Computer Technical degree or certificate
- Ability to pass manufacturer warranty courses for hardware repair
- High level understanding for laptop desktop repair
- Asset management experience
- Required to travel between Campus buildings and offices in the surrounding area
- Ability to travel to other Campus locations out of state
- Support full operational hours available 8am-8pm
- 2-3 years relevant experience
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
application supportsystem supportinstallationconfigurationupgradeproblem determinationlaptop repairdesktop repairasset management
Soft skills
client resolutionstakeholder coordinationchange controlcapacity planningsecurity awareness
Certifications
Computer Technical degreehardware repair certification