Business Process Manager II – Work Performance Management
TD
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, Florida, Maine, South Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $86,840 - $139,360 per year
Job Level
SeniorLead
About the role
- Improve business efficiency and productivity by aligning objectives with strategic goals
- Measure and stratify performance through visual management tools
- Collaborate with cross-functional teams to increase operational efficiency
- Facilitate the documentation of all processes and controls
- Define, design, and support process improvement initiatives
- Identify points of process risks or potential failure and control risk
- Manage the technology change control process as needed
- Lead special projects as needed
- Prioritize and manage workload to deliver quality results
Requirements
- Bachelor's degree
- 7+ years bank operations experience
- Strong PC skills including Microsoft Suite software
- Aptitude and training in Lean, Six Sigma and AOM with goal of getting certification
- Skilled in research, analysis, problem solving, metrics, and reporting
- Ability to identify process gaps and weaknesses
- Strong interpersonal and influence skills
- Ability to prepare and present findings and recommendations
- Skilled in time management and driving tasks to completion
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development opportunities
- Reward and recognition programs
- Regular development conversations and mentorship programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
LeanSix SigmaAOMresearchanalysisproblem solvingmetricsreportingprocess improvementperformance measurement
Soft skills
interpersonal skillsinfluence skillstime managementproblem solvingcollaborationcommunicationprioritizationworkload managementpresentation skillsdocumentation
Certifications
Lean certificationSix Sigma certificationAOM certification