TD

Business Process Manager II – Work Performance Management

TD

full-time

Posted on:

Location Type: Remote

Location: Remote • Arizona, Florida, Maine, South Carolina • 🇺🇸 United States

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Salary

💰 $86,840 - $139,360 per year

Job Level

SeniorLead

About the role

  • Improve business efficiency and productivity by aligning objectives with strategic goals
  • Measure and stratify performance through visual management tools
  • Collaborate with cross-functional teams to increase operational efficiency
  • Facilitate the documentation of all processes and controls
  • Define, design, and support process improvement initiatives
  • Identify points of process risks or potential failure and control risk
  • Manage the technology change control process as needed
  • Lead special projects as needed
  • Prioritize and manage workload to deliver quality results

Requirements

  • Bachelor's degree
  • 7+ years bank operations experience
  • Strong PC skills including Microsoft Suite software
  • Aptitude and training in Lean, Six Sigma and AOM with goal of getting certification
  • Skilled in research, analysis, problem solving, metrics, and reporting
  • Ability to identify process gaps and weaknesses
  • Strong interpersonal and influence skills
  • Ability to prepare and present findings and recommendations
  • Skilled in time management and driving tasks to completion
Benefits
  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • Banking benefits and discounts
  • Career development opportunities
  • Reward and recognition programs
  • Regular development conversations and mentorship programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
LeanSix SigmaAOMresearchanalysisproblem solvingmetricsreportingprocess improvementperformance measurement
Soft skills
interpersonal skillsinfluence skillstime managementproblem solvingcollaborationcommunicationprioritizationworkload managementpresentation skillsdocumentation
Certifications
Lean certificationSix Sigma certificationAOM certification