TCP Software

Manager, Mid Market Account Management

TCP Software

full-time

Posted on:

Location Type: Remote

Location: Remote • Texas • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • - Manage and mentor a team of Mid-Market Account Managers, helping them exceed revenue targets through effective account growth strategies.
  • - Foster a high-performance sales culture, ensuring the team is motivated, accountable, and equipped to succeed.
  • - Provide hands-on coaching, conducting regular 1:1s, deal reviews, and skill development sessions to improve prospecting, pipeline management, and closing strategies.
  • - Develop and execute strategies to increase revenue within the Mid-Market segment by driving expansion into new locations, departments, and solution sets.
  • - Ensure account managers actively prospect and engage new contacts within existing accounts through calling, emailing, and networking.
  • - Monitor team sales performance, pipeline health, and key revenue metrics, adjusting strategies as needed to meet goals.
  • - Leverage sales methodologies (e.g., MEDDPICC) to help the team effectively position TCP solutions and drive deal success.
  • - Partner with Customer Success Managers (CSMs) to identify expansion opportunities during renewal cycles and ensure a seamless customer experience.
  • - Work closely with Product, Marketing, and Sales Enablement teams to refine go-to-market strategies and equip the team with compelling sales materials.
  • - Collaborate with leadership to refine and optimize sales processes, playbooks, and account segmentation strategies.
  • - Implement best-in-class sales practices, ensuring consistent execution across the team.
  • - Continuously assess and improve team performance through CRM analytics, forecasting, and data-driven decision-making.

Requirements

  • - Bachelor’s Degree in related field required, MBA/MS preferred
  • - 3-5 years of experience in sales or account management, with at least 3+ years of experience leading a team of quota-carrying account managers.
  • - A proven track record of driving revenue growth within mid-market accounts through upselling, cross-selling, and expansion strategies.
  • - Strong coaching and leadership skills, with experience developing and scaling high-performing account management teams.
  • - Expertise in prospecting within existing accounts, helping teams engage new contacts in departments, locations, or business units to expand footprint.
  • - A data-driven mindset, with experience in forecasting, pipeline management, and sales analytics.
  • - Experience with SaaS, workforce management, or HR technology solutions (preferred but not required).
  • - Familiarity with MEDDPICC, Challenger, or Solution Selling methodologies.
  • - Strong collaboration skills, with the ability to align sales efforts with Customer Success, Marketing, and Product teams.
Benefits
  • - Competitive salary
  • - 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays
  • - 8 hours to volunteer and impact the community
  • - Comprehensive benefits (Health/Dental/Vision/ 401K)
  • - Employee Choice Pre-Tax Benefit

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales methodologiesMEDDPICCforecastingpipeline managementsales analyticsupsellingcross-sellingaccount managementSaaSHR technology solutions
Soft skills
coachingleadershipcollaborationaccountabilitymotivationdata-driven mindsethigh-performance cultureskill developmentcommunicationteam performance assessment
Certifications
Bachelor’s DegreeMBAMS