Financial Customer Service Representative
TaskUs
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Create exceptional member service experiences in an Inbound Call Center setting
- Maintain a professional demeanor and troubleshoot member inquiries
- Provide decision-making support and ensure quick resolutions for financial concerns
Requirements
- High School Diploma or equivalent required
- Previous customer service experience required
- Six months as Member Care Representative 1 or previous Digital Services experience required
- Additional training or experience with technical support or troubleshooting online and mobile banking issues preferred
- Call Center or Banking experience is a plus
Benefits
- Competitive industry salaries
- Comprehensive benefits packages
- Employee well-being prioritization
- Internal mobility and professional growth opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicetechnical supporttroubleshootingonline bankingmobile banking
Soft skills
decision-makingproblem-solvingprofessional demeanorcommunication
Certifications
High School Diploma