TaskUs

Learning Experience Consultant

TaskUs

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Provide instructional design services to key functions: Implementations, Project Management, Client Services, Consultancy and Product-Specifics Training (PST)
  • Analyze learning needs and determine a design for a particular project
  • Gather data for analyses by working with project members and departments
  • Collaborate with SMEs, stakeholders and other departments to finalize desired skills and level of expertise
  • Identify training objectives and performance targets
  • Define instructional design strategy and identify the best method to deploy learning
  • Build training curriculum/lesson plan and write storyboards/scripts
  • Write and script learning content for facilitators and participants
  • Facilitate Train-the-Trainer (T3)/Knowledge Transfer (KT) sessions
  • Design and write assessments to measure learning and knowledge
  • Evaluate learning effectiveness through relevant data and suggest improvements

Requirements

  • Bachelor’s degree or equivalent in Instructional Design or closely related course
  • A master's degree in Instructional Design, Distance Education or Educational Technology is a plus
  • 3-5 years designing learner-centered training programs and developing related training materials
  • 3-5 years conducting learning needs analyses to identify situations addressable by training solutions
  • Working knowledge of adult learning, instructional design, and evaluation principles and practices
  • Drafting measurable training goals and learning objectives (in all three learning domains)
  • Developing appropriate learning assessment strategies and instruments
  • Technology literate; can easily work with new software (e.g., media development tools, office suite, and other web applications)
  • Understanding of functionalities of courseware authoring tools (e.g., Adobe Captivate, Articulate Storyline)
  • Experience with E-Learning design principles, practices, and platforms (LMS)
Benefits
  • Competitive industry salaries
  • Comprehensive benefits packages
  • Commitment to a People First culture
  • Wellness programs
  • Internal mobility and professional growth opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
instructional designlearning needs analysistraining curriculum developmentassessment designadult learning principlesevaluation principleslearning objectives draftingE-Learning designtraining program designknowledge transfer
Soft skills
collaborationcommunicationanalytical skillsorganizational skillsfacilitationstakeholder engagementproject managementproblem-solvingcreativityadaptability
Certifications
Bachelor's degree in Instructional DesignMaster's degree in Instructional DesignMaster's degree in Distance EducationMaster's degree in Educational Technology