Director, Local Sales Tech Transformation
Sysco
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $132,500 - $220,800 per year
Job Level
Lead
Tech Stack
Cloud
About the role
- Collaborate with the sales team to understand client needs, challenges, and target customers and use that information to co-create with the Technology Team the vision of Colleague and Customer experience specific to technology to simplify the process, create cost efficiencies and drive growth
- Design the future of BAU and Initiative technology (including but not limited to Pricing Agility and AI360) through partnership with functional teams like Revenue Management and Field Merchandising
- Own the CRM Strategy – Lead the business process design and execution for the list of approved and prioritized project requests for all current and future Salesforce projects
- Create vision for future considering a tailored experience for colleagues and customers: prioritized by tenure, performance and other criteria
- Collaborate with Senior Director of Process Improvement and Readiness and the Sales Enablement and L&D Teams to ensure proper training, communication, change management and readiness of all field facing deployments to support successful execution
- Collaborate with Director of Local Sales Colleague and Customer Experience to capture field feedback/alignment on the technology roadmap such that technology updates are prioritized based on impact and have a higher likelihood of success
- Inspects progress throughout technical development and execution and is empowered to make critical decisions for design changes needed to ensure successful outcomes. Weighs business risks, issues, Technology Team capacity, and impact to Field Teams to consume the change and actively assists with issue resolution.
- Manage and promote the effective use of sales tools and platforms (such as Salesforce, AI360, Shop, PGS, SIA+, Talkdesk, etc.) to optimize workflows and data capture
- Organize and manage technology events such as workshops, webinars, and training sessions. Ensure that these events are engaging, informative, and tailored to the needs of the field team to optimize adoption and effectiveness
- Researches and analyzes industry trends and benchmarking information as they apply to technology platforms.
Requirements
- Bachelor’s degree in an analytical field (e.g., business, economics, engineering)
- 8+ years as a Product Owner, Product Manager or Business Analyst with a minimum of 5 years’ experience in an agile environment
- 2+ years of Salesforce hands-on experience, preferably in Sales Cloud
- Ability to work with a diverse range of stakeholders and across various functional disciplines to understand their challenges and motivations
- Nimble business mind with a focus on developing creative solutions
- Exceptional communication (written and verbal form) and executive presence, including strong project reporting, with a focus on interdepartmental communication
- Demonstrated ability to balance the delivery of products against the realities of limited resources using problem solving, project management and creative resourcefulness
- Reputation for being a critical and strategic thinker; challenges status quo
- Strong analytical and problem-solving skills, with ability to synthesize complexity into actionable plans
- Demonstrated high EQ and strong intrapersonal skills. Ability to cultivate relationships quickly.
Benefits
- For information on Sysco’s Benefits, please visit https://SyscoBenefits.com
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Product OwnerProduct ManagerBusiness AnalystSalesforceAgileProject ManagementAnalytical SkillsProblem SolvingCreative SolutionsData Capture
Soft skills
CommunicationExecutive PresenceInterdepartmental CommunicationCritical ThinkingStrategic ThinkingRelationship BuildingAdaptabilityCreativityCollaborationChange Management