Regional Account Manager
Ironwear
Provider Relations Manager – Account Manager
Synapticure Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Seattle • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $80,000 per year
Job Level
Mid-LevelSenior
About the role
- Build and manage strong relationships with provider partners, practice managers, and clinical leadership across assigned territories
- Serve as Synapticure’s relationship owner, ensuring ongoing satisfaction and sustained adoption of programs
- Conduct virtual and in-person meetings to communicate Synapticure’s mission, capabilities, and impact
- Identify provider needs and use a consultative approach to deliver tailored solutions that improve workflow and patient experience
- Track and report provider engagement activities, progress toward goals, and insights gathered from the field
- Coordinate with internal teams (Clinical Operations, Implementation, and Product) to resolve issues and improve program delivery
- Support new program rollouts through remote and in-person training sessions, onboarding, and troubleshooting
- Execute strategic outreach campaigns, including limited door-to-door provider engagement when introducing new markets or services
- Collaborate with leadership to develop growth plans and identify new opportunities for partnership
- Represent Synapticure at regional meetings and healthcare networking events as needed
- In person outreach to members
Requirements
- 5+ years of experience in healthcare account management, provider relations, or field engagement
- Demonstrated success managing provider or client relationships remotely with periodic travel
- Excellent written and verbal communication skills; confident engaging both clinical and administrative audiences
- Highly organized, proactive, and adaptable to changing priorities
- Comfortable using CRM tools and virtual collaboration platforms (Zoom, Salesforce, etc.)
- Understanding of healthcare delivery models and practice operations preferred
- Familiarity with neurodegenerative care, behavioral health, or telehealth models is a plus
- Willingness to travel ~30% and perform in-person outreach (10–20%)
Benefits
- Comprehensive medical, dental, and vision coverage
- 401(k) plan with employer match
- Mileage reimbursement for business travel
- Generous paid time off and sick leave
- Professional development and advancement opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
healthcare account managementprovider relationsfield engagementconsultative approachprogram deliverystrategic outreach campaignstrainingonboardingtroubleshootingprovider engagement
Soft skills
relationship managementcommunicationorganizationalproactiveadaptabilitycollaborationproblem-solvingclient engagementpresentationnetworking
