VP of Commercial Operations
Sword Health
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $386,734 - $607,159 per year
Job Level
Lead
About the role
- Lead the development and execution of the overall sales operations strategy, ensuring alignment with Sword Health's business objectives and sales goals.
- Build a world-class team of operations professionals, investing in their growth and development to achieve world-class outcomes.
- Oversee the management and optimization of the CRM system, ensuring data integrity and the effective use of sales tools and processes.
- Drive the sales forecasting and planning process, collaborating with sales leadership to set accurate targets, quotas, and resource allocation.
- Develop and maintain advanced sales reporting and dashboards, providing key insights into sales performance, pipeline health, and other critical metrics to senior leadership.
- Optimize sales territories and resource allocation, using data-driven analysis to ensure balanced and effective coverage across markets.
- Collaborate closely with marketing, finance, customer success, and other departments to ensure alignment and support for sales initiatives.
- Lead strategic initiatives aimed at improving sales efficiency, process automation, and overall operational effectiveness.
- Manage and mentor a high-performing Sales Operations team, fostering a culture of continuous improvement and excellence.
Requirements
- 10+ years of experience leading and scaling Sales or Commercial Operations in a fast-paced, high-growth environment.
- Strong CRM expertise, ideally with both Salesforce and HubSpot, and proven ability to optimize systems and data integrity.
- Deep experience in forecasting, planning, territory design, and performance management.
- Exceptional analytical skills with the ability to turn data into actionable insights and executive-ready recommendations.
- Proven success in cross-functional alignment across Sales, Marketing, Customer Success, and Finance.
- Strong understanding of revenue operations and full commercial funnel integration across teams.
- Proven ability to design and optimize compensation, quota, and performance frameworks.
- Experience supporting board and investor reporting, including commercial performance insights and presentations.
- Strong leadership skills and experience developing high-performing teams.
Benefits
- Comprehensive health, dental and vision insurance*
- Life and AD&D Insurance*
- Financial advisory services*
- Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
- Health Savings Account*
- Equity shares*
- Discretionary PTO plan*
- Parental leave*
- 401(k)
- Flexible working hours
- Remote-first company
- Paid company holidays
- Free digital therapist for you and your family
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM optimizationsales forecastingsales planningterritory designperformance managementdata analysisreportingprocess automationcompensation designquota management
Soft skills
leadershipteam developmentcross-functional collaborationanalytical skillscontinuous improvementcommunicationstrategic thinkingmentoringproblem-solvingorganizational skills