Account Manager

• Collaborate with Account Executives and Program Performance Managers to oversee an entire pipeline portfolio, ensuring efficient project development and execution through operational guidance, problem solving and metric-based check-ins.
• Take ownership of relationships with operational leads, managers, and submission teams, providing support and guidance to ensure the smooth progression of day-to-day project activities and fulfillment.
• Serve as the primary owner and responsible party for ensuring the progression of projects from initial approval to system activation, ensuring customer satisfaction, and driving quality and speed in all deliverables.
• Lead the tactical execution of key partnership and program initiatives with assigned partners, ensuring alignment with strategic objectives and driving mutual success through effective collaboration.
• Act as the primary point of contact for ongoing platform onboarding needs, conducting training sessions, and handling escalations to ensure swift resolutions.
• Facilitate successful partnership launches during onboarding and oversee the activation of new Users, playing a crucial role in their successful integration into the platform.
• Execute a range of tasks aimed at supporting and empowering Affiliate Partners, enabling them to achieve revenue growth through successful project fulfillment, quality, speed and customer satisfaction.
• Interpret large data sets to determine our relative performance, strengths, weaknesses and areas for improvement.

Senior Partner Operations Account Manager

Account Manager

Account Manager

Relationship Manager, Business Cards & Payments – Acquisitions

Relationship Manager, Business Cards & Payments – Acquisitions