Credit & Collections Representative
Sunbelt Rentals, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $24 per hour
Job Level
Mid-LevelSenior
About the role
- Make collection calls on all past due accounts
- Responsible for reducing delinquency for assigned accounts
- Contact customers regarding payment status
- Answer incoming customer calls
- Deal with customers and profit centers to get disputed invoices resolved
- Deal with general contractors for specific jobs and make arrangements for joint checks
- Forward Certificates of Insurance and Tax Certificates to the appropriate departments
- Update and amend customer maintenance information
Requirements
- Knowledge of construction lien laws
- Professional phone etiquette
- Commitment to excellent customer service
- Detail oriented
- Excellent written and verbal communication abilities
- Extensive knowledge of fair debt and collection management.
- Strong knowledge of state commercial laws.
- Knowledge of legal lending methods.
- Some experience with computerized accounting methods.
Benefits
- Health, Dental and Vision plans
- 401(k) Match
- Volunteer time off
- Short-term and long-term disability
- Accident, Life and Travel insurance, as well as flexible spending
- Tuition Reimbursement Options
- Employee Assistance Program (EAP)
- Length of Service Awards
- 12-25 vacation days depending on years of service
- 5 sick days
- 6 holidays
- 2 half day holidays
- 2 floating holidays
- 1 inclusion day
- 1 volunteer day
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
collection managementaccounting methodsdispute resolutioncustomer maintenancepayment processinginvoice managementlegal lending methodsfair debt collection
Soft skills
customer servicedetail orientedcommunicationprofessional phone etiquette