Senior DI Infrastructure Analyst – Informatica Cloud
Sun Life
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$90,000 - CA$140,000 per year
Job Level
Senior
Tech Stack
AWSCloudInformaticaUnix
About the role
- Provide exceptional product, infrastructure, and administration support, meeting or exceeding customer satisfaction.
- Participate in rotational on-call operational support, including after-hours.
- Manage diverse user requests, including technical troubleshooting, business application environment setup, and software consulting.
- Support software assessments and upgrades following established processes.
- Adopt a continuous improvement mindset to enhance efficiency and cost-effectiveness.
- Contribute to Sun Life's Digital Enterprise journey by being client-focused and agile.
- Ensure system recoverability and participate in Disaster Recovery tests.
- Deliver high-quality project outcomes on time and within budget.
- Adhere to information delivery standards and guidelines.
- Collaborate with vendors for troubleshooting, system implementation, and migration.
Requirements
- Degree in Computer Science or equivalent experience.
- 2+ Years of experience implementing and providing infrastructure support for Informatica Cloud.
- 2+ Years of experience working with Unix & Windows Operating Systems.
- 1-3+ Years of experience setting up/supporting software running on Amazon Web Services (AWS).
- General Mainframe experience is an asset.
Benefits
- Flexible hybrid work model including in-country work-from-home.
- Pension, stock, savings, and health benefits programs to help build and enhance your future financial security.
- Great Place to Work® certifications across all participating markets in 2024.
- Great Place to Work® award for Best Workplaces for #HybridWork 2022.
- Named “Best Places to Work” by Glassdoor - 2021.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
infrastructure supporttechnical troubleshootingsoftware consultingsoftware assessmentssystem recoverabilityDisaster RecoveryInformatica CloudUnix Operating SystemWindows Operating SystemAmazon Web Services
Soft skills
customer satisfactioncontinuous improvementclient-focusedagilecollaborationproject managementefficiencycost-effectiveness
Certifications
Degree in Computer Science