Administration

• Accurately process all types of data submissions, determining if the information is a clinical summary, detailed report, correspondence, etc.
• Possess proficient knowledge in the Data Intake policies and procedures
• Demonstrate the ability to adapt to new business processes
• Act independently or in a team when processing data submissions
• Understand the importance of accuracy when processing data received and appropriately allocates resources
• Identify less complex data submissions and follow up/monitor with Data Intake Administrators
• Review error trends and positively support team development
• Communicate regularly with Data Intake Consultant to raise process concerns or escalate submissions
• Work with Team Leads to identify training opportunities
• Engage in development opportunities
• Generate continuous improvement ideas

Data Intake Administrator, Claims Services

Front Desk Administrator