Stryker

Associate Mako Product Specialist

Stryker

full-time

Posted on:

Location Type: Office

Location: Sarasota • Florida • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

JuniorMid-Level

Tech Stack

ERP

About the role

  • Train surgeons and operating room staff in the operation of the company's robotic arm applications, ensuring ideal placement and precision.
  • Learn software for pre-operative CT scans and assist surgeons with implant planning, sizing, and positioning.
  • Shadow and support daily account coordination, manage inventory, instrumentation, and complete total case preparation.
  • Document and report surgery support and educational events, providing feedback to improve products, documentation, and methodologies.
  • Maintain and control locally consigned equipment, instruments, implant, and disposables inventories.
  • Build foundational relationships with customers through active participation in account management and support.
  • Provide prompt and accurate complaint reports in compliance with quality system requirements.
  • On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support.
  • Assist in product demonstrations and lab logistics.
  • Solve product problems for customers promptly and efficiently.

Requirements

  • 4-year degree or equivalent
  • Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software, Office Suite, file processing and record management).
  • 1+ year of relevant experience in clinical or fast-paced environments preferred.
  • Operating Room experience or exposure with the ability to influence and support surgical teams preferred.
  • Proven relationship-building skills with healthcare providers.
  • Flexible and adaptable to a demanding, variable schedule.
  • Backgrounds that tend to excel: surgical techs, associate medical sales reps, physical therapists, and other clinical roles (nursing, PT, athletic training, personal training, medical scribing).
  • Demonstrated involvement in leadership, community service, or athletics.
Benefits
  • This position requires the handling of instruments that may have been contaminated by blood or other bodily fluids.
  • Stryker will provide a safe working environment for all employees.
  • Ability to lift, push, pull and carry up to 50 lbs.
  • Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects.
  • Must have a valid driver’s license.
  • Fluency in written and spoken English required.
  • Travel Percentage: 70%

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
robotic arm applicationspre-operative CT scansimplant planningsizingpositioninginventory managementsurgery support documentationcomplaint reportingtechnical problem solvingcase preparation
Soft skills
relationship-buildingflexibilityadaptabilitycommunicationteam supportcustomer supportfeedback provisionactive participationleadershipcommunity service
Certifications
4-year degree or equivalent