Technical Account Manager
Stimulus Technologies | IT Services
full-time
Posted on:
Location Type: Hybrid
Location: Jefferson City • Montana • 🇺🇸 United States
Visit company websiteSalary
💰 $55,000 - $65,000 per year
Job Level
JuniorMid-Level
Tech Stack
VoIP
About the role
- Provide proper technical solutions to your assigned clients
- Find accomplishment by helping clients achieve their business success
- Create trusted relationships with clients by meeting with them regularly
- Follow-up with clients to ensure projects and services are meeting expectations
- Assist with issues between clients and technicians
- Prepare quotes for client hardware and software needs
- Explain product solutions to clients
- Maintain customer relationships through renewal of service contracts
Requirements
- Bachelor’s degree or 2+ years account management experience required
- Any computer, technical schooling, or certificates are a plus
- Ability to organize your schedule
- Keep excellent notes and documentation of client interactions
- Understand business computer environments
- Friendly interpersonal communication skills
- Mid-level technical knowledge about PCs, servers, networks, VoIP, and Internet services
- Experience with CRMs
- Ability to make clients feel important and that you care about their business
- Ability to communicate technical details with non-technical people
Benefits
- vision
- dental
- medical benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementtechnical knowledgePCsserversnetworksVoIPInternet services
Soft skills
interpersonal communicationorganizational skillsdocumentationclient relationship managementcustomer service
Certifications
Bachelor's degreetechnical schoolingcertificates