STIHL

Retail Support Specialist

STIHL

full-time

Posted on:

Location Type: Office

Location: Frederick • Maryland, Virginia • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Junior

Tech Stack

AssemblySCSS

About the role

  • Work with Retail Support Manager to coordinate and perform new dealer set-ups; including SCS install, product assembly and merchandising, and static / motion POP set up on display
  • Train new dealers’ staff on STIHL basics (assembly, product nomenclature, PDI, etc.) as well as selling training
  • Work with existing dealers to help develop their business
  • Use the functions of re-merchandising, SCS Expansion projects, sales training and STIHL Champion development to ensure dealers have effective SCSs and selling teams
  • Visit Construction Type National Accounts to establish the boots-on-the-ground relationship between them and STIHL
  • Provide in-store sales / product training, as well as help installing SCS components and merchandising STIHL product in their showroom
  • Attend and support STIHL at various regional trade shows, training events (i.e., STIHL U) and dealer events to promote STIHL, our products and services
  • Maintain reporting (updating CRM, monthly field reports, field input in regard to store training and development, National Account visits, merchandising success stories / key learnings)
  • Attend sales meetings, dealer training meetings and other required meetings and training
  • All other duties and responsibilities as assigned

Requirements

  • Bachelor’s degree or equivalent education and work experience preferred
  • Previous sales or retail experience preferred
  • Previous merchandising experience preferred
  • 1-3 years of related work experience preferred
  • Travel may be up to 75%
  • Must be a self-starter and able to perform well with minimal supervision
  • Intermediate knowledge of Microsoft office software, including Word, Excel and PowerPoint
  • Ability to champion and utilize other company-designated software (OneCRM, SAP) as needed
  • Demonstrates effective time management and strong organizational skills
  • STIHL product familiarity is required.
Benefits
  • Competitive pay with multiple bonus opportunities and potential for annual merit increases
  • Excellent health benefits including Medical, Dental & Vision Insurance
  • Onsite Health & Wellness Center for employees and eligible family members
  • Company-paid Life Insurance and Short & Long-Term Disability
  • Robust retirement offerings including: A fully vested Pension Plan after 5 years
  • A 401(k) with generous employer match
  • Paid time off including Vacation, Sick Time, and 11 Paid Holidays
  • A strong culture of stability, community, and innovation

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
merchandisingsales trainingproduct assemblySCS installationproduct nomenclaturePDIreportingtime managementorganizational skillsSTIHL product familiarity
Soft skills
self-starterminimal supervisioneffective communication
Certifications
Bachelor’s degree