Discover and translate customer's strategic priorities and problem statements into high impact use cases leveraging Taktile during the sales process and throughout the entire customer value journey.
Build demos, support the sales team and customers in building business cases and design proof of value projects.
Collaborate with partners and customers to design and build solutions in Taktile's Decisioning Platform.
Lead proof-of-value projects and communicate the value opportunity of a full implementation to senior stakeholders up to C-level executives.
Onboard and work with various customer teams to help them solve real-world problems using Taktile’s product.
Work with product management to translate customer problems into product insights.
Create re-usable collateral, best practices & tools for the solution engineering function.
Lead discovery for new use cases and provide feedback to the product team.
Requirements
3-5 years of experience working within Enterprise / "high touch" Solution Engineering, as a technical Customer Success Manager / Engineer in a B2B SaaS company or as (Technical) Senior Consultant.
General understanding of REST APIs (design, integration, authentication).
Experience in applying and optimizing statistical and machine learning models to solve business problems.
Familiar with the state of the art data & analytics tech stack and workflow automation platforms.
Domain expertise in the financial services industry (banking, insurance, capital markets, payments, etc.).
Excellent written and spoken English.
Benefits
Work with colleagues that lift you up, challenge you, celebrate you and help you grow.
Make an impact and meaningfully shape an early-stage company.
Experience a truly flat hierarchy and communicate directly with founding team members.
Learn from experienced mentors and achieve tremendous personal and professional growth.
Receive a top-of-market equity and cash compensation package.
Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
Use the equipment of your choice including meaningful home office set-up.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
REST APIsstatistical modelsmachine learning modelssolution engineeringB2B SaaScustomer success managementproof of value projectsbusiness case developmentcollateral creationworkflow automation