Senior Compliance Analyst
State of Florida
full-time
Posted on:
Location Type: Office
Location: Orlando • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $43,307 per year
Job Level
Senior
About the role
- This position reports directly to the Regional Administrator and is authorized to implement the licensing and enforcement provisions of Chapter 319, 320, 322, and 324, Florida Statutes, regulations, and policies of the Division of Motorist Services for field operations within the region.
- Authorized to monitor the opening, investigation, resolution, and closing of consumer complaints, maintaining appropriate liaison with headquarters and other pertinent jurisdictions.
- Review all Administrative Action documents for complete and correct information prior to the Regional Administrator receiving for approval.
- Communicate information to the public via department statutory agents regarding motor vehicle and mobile home taxing, titling, and registration services provided by the Division of Motorist Services.
- Serve as the on-site training coordinator for their respective regional field offices providing hands-on training to office staff.
Requirements
- Skill in the operation of a personal computer to include Microsoft Word and Excel.
- Ability to communicate effectively with internal and external customers.
- Ability to prepare an investigative report.
- Ability to work independently.
- Ability to prepare correspondence and prepare reports.
- Ability to establish and maintain effective working relationships with others and deal with the public in a tactful and courteous manner.
- Ability to research and apply motor vehicle titles and registration policies, regulations, and procedures.
- Skill in using Florida Real-Time Vehicle Information System (FRVIS).
- Basic knowledge of automotive parts, repairs, and mobile homes.
- Ability to operate a motor vehicle.
- Preference will be given to applicants with experience in investigative report writing and related experience in automotive parts and repair.
Benefits
- Paid Parental Leave
- Annual and Sick Leave Package
- Nine Paid Holidays
- State Health and Life Insurance
- Educational Benefits
- Contributory Retirement Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
investigative report writingmotor vehicle titles and registration policiesautomotive parts knowledgemobile homes knowledgeMicrosoft WordMicrosoft ExcelFlorida Real-Time Vehicle Information System (FRVIS)report preparationconsumer complaint resolutionfield operations enforcement
Soft skills
effective communicationindependent workrelationship buildingtactfulnesscourtesytraining coordinationliaison skillsproblem-solvingcustomer serviceattention to detail