Operational Procedure Development Analyst
State of Florida
full-time
Posted on:
Location Type: Office
Location: Fort Myers • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $47,667 - $60,414 per year
Job Level
Mid-LevelSenior
About the role
- Manage multiple projects with competing deadlines and minimal supervision
- Use common software applications and troubleshoot basic technical issues
- Create and revise Program procedures using plain language, strong writing, proofreading, and editing skills
- Develop instructional guides using online knowledge-based editor software
- Develop and revise Program forms
- Collaborate and communicate effectively with stakeholders and subject matter experts
Requirements
- Currently employed with the Florida Department of Revenue
- Experience using common application software (MS Word, Teams, Adobe Acrobat)
- Experience in technical or professional writing, proofreading, and editing
- Experience gathering information from multiple sources and condensing into clear, concise instructions
- Experience managing multiple assignments simultaneously
- Experience in Child Support Program operations, including CAMS
Benefits
- Health insurance
- Life insurance
- Tuition waivers
- Paid sick and personal leave
- Paid parental leave
- 10 paid holidays annually
- Retirement savings
- Vision and dental insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical writingproofreadingeditingproject managementinformation gatheringinstructional guide developmentprogram procedure developmentform revision
Soft skills
communicationcollaborationtime managementorganizational skills