Operations

• Coordinate and provide necessary transportation for families – transport clients by appointment arranged through liaison to various locations.
• Maintain and update client files, maintain vehicle logs, assist in records retrieval (picking up law enforcement, medical, court records etc.).
• Input case information into internal FSFN system; monitor FSFN for receipt of incoming child abuse/neglect reports; assemble new reports into case files with the necessary reports, forms, and background searches; disseminate reports per rotation schedule as outlined by supervisory staff; address and assign incoming OTI and transfer requests from other counties.
• Assist clients in identifying available benefits and social and community services and help clients obtain them; assists clients in completing forms for services and benefits.
• Assist investigators in maintaining caseload of families receiving social services.
• Copying/faxing/filing/correspondence as directed by supervisory staff with regard to special projects, drafting and sending case closure letters on all closed CPI investigations.
• Observe/supervise parent visitation.
• Perform related work as required; provide phone and client contact support.

Family Support Worker

Field Operations Specialist III – Pavement Condition

Government Operations Consultant I

Biological Scientist I

Plumber Ops