About the role
- Own end-to-end program execution using Jira; ensure backlog hygiene, sprint planning, and delivery tracking across teams.
- Lead operational reviews and reporting to track progress, surface risks, and drive execution improvements.
- Coordinate cross-functional release planning and execution to ensure timely, high-quality product delivery.
- Prioritize initiatives based on customer impact and collaborate with field teams to align on customer needs.
- Drive alignment and communication across Engineering, Product, GTM, and Support to ensure smooth program execution.
- Chart the course, define best practices, and drive operational excellence as the first contract Staff Technical Program Manager.
Requirements
- Bachelor's or Master's degree in a relevant field.
- Proven experience in technical program management, preferably in fast-paced, cloud or analytics-focused environments.
- Minimum of 5 years of relevant experience in a product led startup environment.
- Strong knowledge of project management tools, especially Jira and Confluence.
- Demonstrated success leading cross-functional programs from planning through execution.
- Excellent written and verbal communication skills.
- A strong customer-first mindset and operational orientation.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical program managementproject managementbacklog managementsprint planningdelivery trackingcross-functional program executionoperational excellencecustomer impact prioritizationreportingrisk management
Soft skills
leadershipcommunicationcollaborationcustomer-first mindsetoperational orientation
Certifications
Bachelor's degreeMaster's degree