Risk

• The Manager, Line 1 Risk is responsible for assisting with the implementation and overseeing operational risks and controls within the first line of defence.
• This role encompasses risk and incident management, audit preparedness, and business continuity management (BCM), ensuring operational resilience, effective risk mitigation, and compliance with regulatory requirements.
• The Manager will also assist in driving proactive control management, support continuous improvement initiatives, and maintain robust governance across business operations.
• Assist in maintaining and managing Line 1 risk control framework across operational areas.
• Help identify, design, implement, and monitor controls aligned with organisational risk appetite.
• Assist in conducting risk assessments, control testing, process reviews, and assurance activities.
• Support the development and implementation of action plans to prevent control failures.
• Collaborate with operational teams to embed controls into daily activities.
• Prepare for audits, serve as the primary audit contact, and assist with remediation of findings.
• Manage operational risk incidents end-to-end, including logging, investigation, root cause analysis, and resolution.
• Support business continuity planning and annual BCP testing, aligned with ISO 22301 and COSO.
• Assist in the facilitation of risk workshops and training, collaborating with senior stakeholders across Risk, Compliance, Legal, and Operations.
• Maintain risk registers, dashboards, and reporting for control effectiveness, audit outcomes, and KRIs.
• Analyse risk data to identify trends and support continuous improvement in risk mitigation.

Manager Operational Risk

Senior Enterprise Governance Manager

Risk Manager

Data Governance Analyst