Salary
💰 $146,000 - $244,000 per year
About the role
- Manage the entire customer deployment process, from initial discovery and planning to execution and achieving measurable outcomes
- Collaborate with Forward Deployed Engineers to identify and prioritize requirements for tailored solutions
- Represent customer perspectives in internal product roadmap discussions and sprint planning sessions
- Drive structured feedback cycles with clients, ensuring their insights shape the platform’s evolution
- Create reusable resources, such as blueprints, templates, and workflows, to streamline future deployments
- Lead workshops and strategic planning sessions with stakeholders across client organizations to align goals and solutions
- Translate business needs into detailed technical specs and partner with Forward Deployed Engineers to ensure timely delivery
- Define MVPs, prioritize deployment scope, and iterate based on feedback
- Gather insights from client engagements and deployments to inform internal product roadmap and prioritization
- Support pre-sales conversations and executive workshops with high-level framing of agentic AI value
Requirements
- 3+ years of product management or solution consulting experience in AI, SaaS, or enterprise software
- Strong understanding of AI agent workflows, LLM capabilities, and real-world business applications
- Excellent communication and stakeholder management skills, especially in customer-facing contexts
- Ability to work hands-on with engineering teams in defining requirements and deliverables
- Nice-to-Have: An engineering background is a plus
- Nice-to-Have: Familiarity with software engineering fundamentals, APIs, scripting, or prompt engineering basics
- Nice-to-Have: Prior work in industries like CX, CRM, compliance, or support automation