Sprinklr

Senior Forward Deployed Product Manager

Sprinklr

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Massachusetts, New York

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Salary

💰 $146,000 - $244,000 per year

Job Level

Senior

About the role

  • Manage the entire customer deployment process, from initial discovery and planning to execution and achieving measurable outcomes
  • Collaborate with Forward Deployed Engineers to identify and prioritize requirements for tailored solutions
  • Represent customer perspectives in internal product roadmap discussions and sprint planning sessions
  • Drive structured feedback cycles with clients, ensuring their insights shape the platform’s evolution
  • Create reusable resources, such as blueprints, templates, and workflows, to streamline future deployments
  • Lead workshops and strategic planning sessions with stakeholders across client organizations to align goals and solutions
  • Translate business needs into detailed technical specs and partner with Forward Deployed Engineers to ensure timely delivery
  • Define MVPs, prioritize deployment scope, and iterate based on feedback
  • Gather insights from client engagements and deployments to inform internal product roadmap and prioritization
  • Support pre-sales conversations and executive workshops with high-level framing of agentic AI value

Requirements

  • 3+ years of product management or solution consulting experience in AI, SaaS, or enterprise software
  • Strong understanding of AI agent workflows, LLM capabilities, and real-world business applications
  • Excellent communication and stakeholder management skills, especially in customer-facing contexts
  • Ability to work hands-on with engineering teams in defining requirements and deliverables
  • Nice-to-Have: An engineering background is a plus
  • Nice-to-Have: Familiarity with software engineering fundamentals, APIs, scripting, or prompt engineering basics
  • Nice-to-Have: Prior work in industries like CX, CRM, compliance, or support automation
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