Solutions Engineer

• Develop and present customized solutions leveraging Sprinklr's AI-powered platform to address complex business challenges across service, social, marketing and research
• Collaborate with sales and consulting teams to integrate AI and data science capabilities into clients' existing infrastructures
• Design and showcase advanced automation solutions, including agentic AI, robotic and AI-powered technologies for social, marketing, and contact centers
• Design scalable, high-performance, and cost-efficient architectures leveraging Sprinklr’s Unified-CXM platform
• Provide strategic guidance on data architecture, multi-cloud deployments, API integrations, and hybrid-cloud environments
• Create technical and system architectures for current environments, future landscapes, and solution comparisons
• Collaborate with cross-functional teams to ensure ethical and responsible use of AI in technology solutions
• Lead presales activities that include building and delivering compelling presentations, making solution recommendations, facilitating in-depth technical workshops, assisting with RFPs, and conducting Proofs of Concept (POC) that demonstrate Sprinklr solutions and the value they provide against a customer’s required capabilities
• Collaborate with the Sprinklr ecosystem (i.e. customer success, architects, specialists, engineering, product marketing and others) to configure relevant art of the possible demonstrations and validate customer requirements
• Well versed in design thinking, human centric design focused on experience-oriented solutions and outcomes for enterprise customers.
• Must be local to where our customers are and be willing to travel up to 40% of the time.

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