Product Manager II – Member Experience
Spring Health
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $133,440 - $166,800 per year
Job Level
Mid-LevelSenior
Tech Stack
Spring
About the role
- Contribute to our mission to eliminate every barrier to mental healthcare for our members.
- Identify, test, and deliver optimizations aimed at increasing engagement of eligible Spring Health members with self-care offerings, with a focus on nurturing low-intent members.
- Define, own, and socialize a roadmap that balances user & business needs with technical decisions and constraints.
- Develop deep relationships with cross-functional partners (Design, Engineering, Data Science, Marketing) to gain an understanding of the key problems to focus on, and ultimately scope, plan, execute, and launch valuable and high-quality experiences across both web and mobile platforms.
- Conduct market analysis to identify and apply new techniques to reach and engage members across a wide range of populations.
- Autonomously leverage data to inform product decisions, measure effectiveness, and iterate.
- Develop high-quality documentation & artifacts to ensure clarity for cross-functional partners and stakeholders.
- Guide product development lifecycle at every stage, optimizing processes and rituals that help the team thrive.
Requirements
- 3+ years of consumer-facing product management experience, with a track record of driving user engagement and growth.
- Strong analytical skills and experience with data-driven decision making.
- Strong experimentation skills, including hypothesis generation, A/B testing, results analysis, and iterative development.
- Experience working with cross-channel customer marketing platforms and A/B testing tools.
- Exceptional communication, organizational, and collaboration skills.
- Passion for mental health and a commitment to improving access to care.
- Ability to thrive in a fast-paced environment.
Benefits
- Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
- Employer sponsored 401(k) match of up to 2% for retirement planning
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
- We offer competitive paid time off policies including vacation, sick leave and company holidays.
- At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
- Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
- Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
- Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
- Up to $1,000 Professional Development Reimbursement a year.
- $200 per year donation matching to support your favorite causes.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementdata-driven decision makingA/B testinghypothesis generationresults analysisiterative developmentmarket analysisuser engagementgrowth strategiesdocumentation
Soft skills
analytical skillscommunication skillsorganizational skillscollaboration skillspassion for mental healthcommitment to improving access to careability to thrive in fast-paced environment