Human Resources

• Lead and manage the HR Assistants to ensure consistent, accurate, and timely HR admin support.
• Manage a centralised HR admin inbox and fair task allocation system.
• Drive improvements in HR admin processes, checklists, and documentation standards.
• Ensure compliance and accuracy in all employee lifecycle processes (onboarding, changes, leavers, etc.).
• Provide hands-on support for employee relations cases, including performance management, grievances, and absence management.
• Act as a trusted advisor to line managers, particularly in operational and finance teams.
• Support the COO with policy implementation and case management.
• Champion the effective use of BambooHR, identifying opportunities to streamline processes and improve data accuracy.
• Train and support the team in getting the best out of the system.
• Provide day-to-day leadership and coaching to the HR Assistants.
• Work collaboratively with COO to balance admin and advisory workloads.
• Foster a culture of accountability, service excellence, and continuous improvement.

HR Operations Manager

HR Administrator

Head of HR

HR ERP Transformation – Consultant/Senior Consultant

HR Business Partner

HR Generalist