Call Center Representative

• Be the helpful guide who serves as initial point of contact through our call center to register all new patients and direct current patients
• Manage calls from patients requiring medical care and provide / gather information needed
• Creates, updates, and accesses confidential patients’ data in EMR with a high level of confidentiality and accuracy
• Facilitates the appointment process by gathering necessary demographic, referral source and clinical information
• Communicates with all departments effectively and efficiently to minimize wait times while providing high quality customer service.

Call Center Agent, Part Time

Call Center Agent

Supervisor, Contact Center MA

Contact Center WFM Systems Lead

Contact Center WFM Systems Lead