Account Manager

• Builds and manages a portfolio of small to mid size client accounts in the electrical industry
• Works semi-autonomously to support client retention, identify new business opportunities, and ensure customer satisfaction
• Administers assigned customer accounts by managing daily communications, order tracking, and service follow-ups across a designated territory
• Conduct routine field visits to client locations, providing product demonstrations, conducting account reviews, and resolving basic issues
• Coordinates sales and service activities to support retention and expansion of existing accounts
• Develops proposals, quotes, and presentations by applying knowledge of electrical products, pricing structures, and customer needs
• Implements product and promotional strategies to drive awareness, customer engagement, and sales growth
• Analyzes usage patterns and sales data to identify reorder opportunities and align product recommendations
• Communicates with internal departments to ensure customer expectations are met in a timely manner
• Identifies opportunities to upsell or cross-sell within existing accounts
• Documents all sales activities, customer feedback, and account updates using CRM systems
• Recommends enhancements to territory plans, sales processes, or customer resources

Outside Account Representative

Job Level

About the role

Requirements

Applicant Tracking System Keywords

Hard skills

Soft skills