Customer Care Representative
Sonova Group
full-time
Posted on:
Location Type: Office
Location: Summerside • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$20 per hour
Job Level
Mid-LevelSenior
About the role
- Providing exceptional customer service in person, over the phone and by email
- Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
- Managing and maintaining client accounts while building relationships
- Working with insurance companies to ensure successful third-party billing operations
- Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided!
Requirements
- You possess strong communication and customer service skills
- You have experience or would enjoy working on and reconciling accounts receivable
- Your aligned with our value of helping others
- You have a 'Can-Do' attitude, you love to learn and are passionate about growing your knowledge
Benefits
- Extended Health Benefits Package from day one
- 3 weeks vacations to start, increasing with tenure
- 6 days of personal time in your first year
- Additional days off, including your Birthday!
- Eligible for Monthly Bonus
- Growth and development opportunities including education sponsorship
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
accounts receivableclient account managementin-clinic device repairs
Soft skills
communication skillscustomer service skillsrelationship buildingorganizational skillsproblem-solvingadaptabilitywillingness to learnpositive attitude