
Senior Solutions Architect
Snowflake
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇦🇺 Australia
Visit company websiteJob Level
Senior
Tech Stack
AWSAzureETLMapReduceOpenStackSQL
About the role
- Lead technical pieces of client data warehouse implementations and on-boarding efforts
- Work with the other Customer Engagement and Delivery matrix resources to ensure proper technical guidance, project management and functional support
- Collaborate as needed with Product Management, Engineering, Sales, Sales Engineering, and Professional Services teams
- Help clients troubleshoot the implementation of the product within their systems
- Identify, document, triage and track issues to ensure resolution
- Work with Product Management and Support as necessary when a scoped implementation or product feature cannot be implemented or does not meet the client’s needs
- Play an active role contributing to the growth and scalability of the Customer Delivery and Training and Education teams through robust documentation, continuous process optimization, and capability cross-training
- Apply industry/domain/technology expertise to client implementations
- Gather intelligent product feedback and recommendations from customers to design and inform new features and capabilities
Requirements
- 12+ years of experience in a customer facing technical role
- Strong database and data warehouse experience, including recent experience writing and tuning complex SQL queries
- Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, OpenStack)
- Experience implementing ETL pipelines using custom and packaged tools
- Experience using AWS services such as S3, Kinesis, Elastic MapReduce, Data Pipeline
- Presence: enthusiastic and high energy, but also poised, confident and extremely professional
- Innovative and assertive, with the ability to pick up new technologies and assess situations quickly
- Exercises listening, takes time to truly understand client needs and address them
- Track record of delivering results in a dynamic enterprise or start-up environment
- Experience working cross functionally with teams such as Support and Engineering
- Strong sense of ownership and high attention to detail
- Creative and analytical problem-solving skills
- Excellent written and verbal communication skills
- Ability to work on several projects simultaneously and meet stated quality objectives
Benefits
- Unique opportunity to work on a truly disruptive software product
- Get unique, hands-on experience with bleeding edge data warehouse technology
- Develop, lead and execute an industry-changing initiative
- Learn from the best! Join a dedicated, experienced team of professionals
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLETLdata warehouseinfrastructure-as-a-serviceAWSMicrosoft AzureOpenStackAWS S3AWS KinesisAWS Elastic MapReduce
Soft skills
communicationproblem-solvingownershipattention to detailcollaborationinnovationassertivenesslisteningprofessionalismadaptability