Program Manager
Smile Train
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇴 Colombia
Visit company websiteSalary
💰 $20,000 - $25,000 per year
Job Level
Mid-LevelSenior
About the role
- Serve as primary point of contact for partners and stakeholders
- Maintain strategic relationships with treatment/non-treatment partners, government, and institutions
- Manage partner onboarding, engagement, and communications
- Coordinate cleft treatment programs aligned with regional and global strategies
- Conduct needs assessments and site visits
- Support capacity building, training programs, and workshops
- Ensure partner adherence to safety, quality, and reporting standards
- Facilitate audits and manage corrective actions
- Oversee documentation, data collection, and reporting compliance
- Prepare annual budgets and monitor expenditures
- Review and approve funding applications, invoices, vendor payments
- Ensure appropriate use of funds and adherence to finance policies
- Represent the organization at events, conferences, media engagements
- Coordinate content collection, branding compliance, donor visits
- Facilitate internal communication across regional/global teams
- Track program performance using KPIs
- Analyze partner data and provide strategic recommendations
- Manage partner feedback mechanisms
Requirements
- Bachelor’s degree in Business Administration, International Development, Healthcare Management, or a related field
- Minimum of 4-5 years of experience in program/project management, NGO operations, or international development
- Experience managing partnerships, budgets, and multi-stakeholder programs
- Proven experience with reporting, compliance, and monitoring & evaluation
- Strong analytical, problem-solving, and decision-making skills
- Excellent communication (written and verbal) in English and Spanish
- Knowledge of budgeting, financial oversight, and compliance standards
- Proficiency in MS Office, data platforms, CRM or partner management systems
Benefits
- Travel for partner site visits
- Trainings
- Audits
- Donor visits
- Events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementproject managementbudget managementreportingcompliancemonitoring and evaluationdata analysisstrategic recommendationsneeds assessmentscapacity building
Soft skills
communicationanalytical skillsproblem-solvingdecision-makingrelationship managementstakeholder engagementorganizational skillsteam coordinationadaptabilityleadership