Clinical Systems Analyst
Smile Doctors
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $70,000 per year
Job Level
JuniorMid-Level
About the role
- Lead the software conversion and implementation process for new and existing practices.
- Analyze systems and workflows to recommend technology solutions that best support office needs.
- Provide on-site and virtual training to clinical teams on software and digital tools.
- Collaborate with software vendors and internal technical support to troubleshoot and resolve system issues.
- Recommend system improvements and upgrades that enhance operational efficiency.
- Serve as a trusted advisor to practice teams—supporting them in optimizing their technology and workflows.
- Prepare and conduct engaging demonstrations, instructor-led trainings, and support sessions (in person and virtual).
- Complete all administrative and reporting duties in compliance with company policies and timelines.
Requirements
- High school diploma required; associate’s or bachelor’s degree preferred
- 2–3 years in dental practice operations, healthcare IT, or dental software implementation and support
- Experience with dental practice management systems (e.g., Dentrix, Open Dental, Eaglesoft, Dolphin, Cloud9)
- Strong proficiency in Microsoft Office Suite, Zoom/Teams, and digital learning platforms
- Excellent communication, presentation, and problem-solving abilities—especially when working with clinical teams
- Willingness to travel regionally for go-lives, trainings, and support (up to 50%)
Benefits
- Comprehensive Medical, Dental, and Vision insurance
- Generous PTO and paid holidays
- 401(k) with company match
- Opportunities for professional development and growth
- A supportive, mission-driven culture that values innovation and teamwork
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
dental practice management systemssoftware implementationsystem analysistechnology solutionsoperational efficiencyadministrative dutiesreportingtroubleshootingsystem improvementstraining
Soft skills
communicationpresentationproblem-solvingcollaborationtrustworthinessengagementsupportoptimizationadaptabilitytraining delivery
Certifications
high school diplomaassociate’s degreebachelor’s degree