Report to the Global Publishing Director and work closely with the Publisher Manager
Act as project manager for campaign delivery supporting publisher and sales teams
Serve as first point of contact for publisher and advertiser campaign questions and requests
Support Advertising Operations Manager in end-to-end management of ad campaigns using tools such as Salesforce, AdButler, Excel, PowerPoint, Gmail, and Slack
Liaise with internal departments to facilitate campaign delivery and client requests
Chase creatives and set up creative testing
Troubleshoot publisher setup enquiries and technical issues
Compile and analyze campaign data and present results to internal and external stakeholders
Support publisher sales team in monitoring publisher adoption of image usage, ad campaign delivery, and performance
Onboard new publisher sites and manage ongoing success of these accounts
Requirements
At least two years of experience in advertising operations
Strong numeracy and problem-solving skills
Exceptional communication and project management abilities
Extensive knowledge of MS Office applications, particularly Excel, Word, and PowerPoint
Proficient with Google Workspace, specifically Gmail and Google Sheets
Ability to work under pressure to tight deadlines, with a high level of accuracy across multiple campaigns simultaneously
Collaborative mindset, with the ability to work effectively with all members of the SmartFrame team
Good understanding of current market trends in online publishing and ad tech
(Desirable) Experience with Salesforce or AdButler (or equivalent)