Benefits Manager
skillventory - A Leading Talent Research Firm
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts, New Hampshire, Rhode Island • 🇺🇸 United States
Visit company websiteSalary
💰 $74,000 - $141,000 per year
Job Level
Mid-LevelSenior
About the role
- collaborate with other members of the broader Benefits Team, including partners on the Health, Financial, and Work Life teams in supporting the overall design and delivery of a market-leading benefits package
- partner with other internal business partners, including Legal, Procurement, and Workplace Investing
- participate in and support multiple strategic projects, including Annual Enrollment and Benefit Experience Tours, RFPs/market scans and plan audits, program implementations, and ongoing vendor review meetings
- manage vendor relationships and contracts
- manage the day-to-day operational execution of the benefits plans, including annual legal plan filings, management of content on the benefits intranet site and other benefits communications, data feeds and eligibility file processes, and support for operational issues and member concerns
Requirements
- Demonstrated experience managing health & welfare plans and associated vendors, including but not limited to medical, dental, vision, and pharmacy benefit programs in a large corporate environment
- Ability to organize, prioritize, and pivot between multiple concurrent projects in a fast-paced environment while meeting critical and timely deadlines
- Proven ability to work effectively in a team environment and across various business units, and to build and maintain working relationships to deliver results in a professional manner
- Experience in project management and implementing new benefits or improvements to existing programs
- Experience in managing vendor performance and contracts/service level agreements
- Solid understanding of employer benefits design, benefits administration, and working knowledge of HIPAA, ACA, ERISA, and COBRA guidelines and practices and the ability to apply the same to day-to-day work as well as large initiatives
- Experience handling eligibility feeds and data files
- Ability to respond to associate questions with empathy; support resolution of situations timely and while protecting the integrity of the plan
- Experience managing operational issues and processes, and assessing opportunities for mitigating risks, increasing efficiencies, and improving quality and process
- Demonstrate critical thinking capabilities and be able to translate those ideas into actions through the projects you are supporting
- Possess the intellectual curiosity to stay on top of the ever-evolving benefits market landscape to assess and evaluate emerging solutions for our suite of benefits
- Strong written and verbal communication skills
- Excellent analytical and financial skills
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
health & welfare plans managementvendor managementproject managementbenefits administrationeligibility feeds handlingdata file managementcontract managementservice level agreementsbenefits designanalytical skills
Soft skills
organizational skillsprioritizationteam collaborationrelationship buildingcritical thinkingempathycommunication skillsproblem-solvingadaptabilityintellectual curiosity