Sales

• Support the Sales Team throughout the order-to-cash process — from purchase order entry to invoicing.
• Enter and update orders accurately in the ERP system, ensuring correct product, quantity, and delivery details.
• Coordinate deliveries with Supply Chain and the warehouse to ensure timely shipments and accurate documentation.
• Prepare and monitor invoices according to delivery terms, and follow up with Finance on payment status.
• Assist in customer onboarding, supplier setup, and maintaining up-to-date information in relevant systems.
• Track order progress and resolve discrepancies, working closely with Procurement, Operations, and Logistics.
• Handle customer claims and returns in cooperation with internal teams, ensuring clear communication and timely resolution.
• Contribute to process improvements within sales coordination and order handling.
• Maintain accurate documentation and provide regular updates to the Sales Team and other departments.
• Provide backup support for team members during absences.

Sales Coordinator

Client Relationship Manager

Investor Relations Manager

Sales Manager