Account Manager

• Receive and manage client requests;
• Coordinate with relevant teams to ensure delivery to the client;
• Support clients to help them achieve their objectives;
• Provide information to the commercial team to help refine their strategies;
• Ensure client retention and growth within the company;
• Handle monthly billing for campaigns run for your clients;
• Analyze clients' active campaigns to identify upsell opportunities, prepare proposals, and close sales together with the sales representative;
• Conduct recurring performance reviews of campaigns with clients, present results, and propose ideas for future campaigns;
• Work closely with AdOps to ensure SLAs are met and to provide the best possible client experience, supporting retention and upsell.

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