Customer Support

• Provides clinical support management, as a subject matter expert in physics, of incoming customer support requests regarding oncology products
• Capable of recommending solutions/corrective actions to customer application questions
• Ability to clinically assess situations/issues and determine appropriate escalation path
• Works as an integral member of the complaint process, and communicates relevant information to the customer as appropriate
• May also provide customer training, demo support at Trade Shows and for the Varian Sales organization, as well as formulate and review written customer support training materials

Clinical Support Specialist – Physicist

Advanced Application Support Specialist

Healthcare Customer Service Representative

Customer Service Support Representative – Client Billing

Licensed Customer Service Representative

Bilingual Licensed Customer Service Representative