ShopBack

Senior Marketing Operations Associate – Shift Hours

ShopBack

full-time

Posted on:

Location Type: Hybrid

Location: Manila • 🇵🇭 Philippines

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Job Level

Senior

About the role

  • Work in tandem with the Campaign Manager to deliver effective campaigns.
  • Responsible for the execution of marketing campaigns across multiple platforms.
  • Coordinate the scheduling of onsite marketing assets to ensure optimal exposure for all deals secured by the Business Development team.
  • Manage and maintain marketing assets across ShopBack’s ecosystem, including the app, website, and browser extension.
  • Collaborate with the Graphic Design team to prepare campaign visuals and promotional materials.
  • Assist in the execution of Customer Relationship Management (CRM) activities.
  • Troubleshoot and proactively resolve operational issues in partnership with multiple stakeholders.
  • Continuously optimise platform assets by monitoring performance metrics and user engagement.

Requirements

  • 2–3 years of relevant work experience, ideally within the e-commerce or fintech industry.
  • Proficient in English.
  • Basic proficiency in Microsoft Excel is preferred.
  • Demonstrates a strong sense of responsibility and ownership.
  • Proactive and takes initiative in resolving issues swiftly and independently.
  • Detail-oriented and capable of thriving in a fast-paced work environment.
  • Possesses a positive attitude and strong interpersonal communication skills.
  • Open to working on shift schedules.
  • Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.
Benefits
  • Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
  • Be part of a winning team on a journey to global scale.
  • Competitive compensation based on your performance.
  • Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
  • Work-From-Anywhere benefit to enable you to thrive personally and professionally.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
marketing campaignsCustomer Relationship Management (CRM)performance metricsuser engagementMicrosoft ExcelGenerative AI tools
Soft skills
responsibilityownershipproactiveinitiativedetail-orientedinterpersonal communicationpositive attitude