ShipBob, Inc.

Senior Manager, Partnerships

ShipBob, Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States • Alabama, Arizona, California, Colorado, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana

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Salary

💰 $125,784 - $209,641 per year

Job Level

Senior

About the role

  • Oversee and grow the Partner Manager team responsible for onboarding, activating, and growing revenue-driving partnerships in the U.S.
  • Report directly to the VP of Partnerships and execute against strategic goals across technology, logistics, and agency partner programs
  • Turn high-potential partnerships into repeatable, revenue-generating motions through cross-functional collaboration with Sales, Solutions, Marketing, Product, and Operations
  • Manage partner relationships, collaborate with partner counterparts, and ensure joint accountability
  • Track and measure partner performance using scorecards, dashboards, and feedback loops aligned to pipeline and revenue goals
  • Execute co-selling and co-marketing plays with sales, BDR, and marketing teams to drive qualified pipeline and accelerate sales cycles
  • Support account-based partner plays including field marketing, events, target list alignment, outbound campaign coordination, and sales training on partner value props
  • Remove friction in deals involving integrations or partner service providers through pre-sales guidance and internal coordination
  • Collaborate with Solutions Architecture and Product to scope, pilot, and operationalize high-impact integrations and work with Product Marketing and Sales Enablement to merchandize integrations
  • Monitor merchant adoption and satisfaction of partner integrations and escalate blockers as needed
  • Partner with Sales, Customer Success, and Solutions teams to ensure smooth handoffs between ShipBob and partners throughout the merchant lifecycle
  • Support Marketing and Partner Marketing with campaigns, events, webinars, and case studies featuring top U.S. partners
  • Own weekly, monthly, and quarterly partner performance reporting and collaborate with RevOps to refine partner attribution, influence tracking, and forecasting tools
  • Use data to guide partner investment decisions and drive continuous improvement within the team

Requirements

  • 5–8 years of experience in partnerships, business development, or GTM strategy
  • At least 2 years managing people or projects in a fast-paced B2B SaaS, ecommerce tech, or logistics environment
  • Proven ability to lead initiatives that drive pipeline, accelerate sales cycles, and expand product value through partnerships
  • Familiarity with ecommerce platforms, ERPs, returns providers, CX solutions, logistics tech, and major players across the Shopify ecosystem
  • Strong collaborator who thrives at the intersection of Sales, Solutions, Product, and Marketing
  • Proficient in CRM and attribution systems (Salesforce, Crossbeam, etc.) with the ability to manage scorecards, reporting, and performance tracking
  • Willing to get in the weeds while coaching and scaling a team; not a delegation-only role
  • Clear and confident communicator with internal and external stakeholders, including partner executives, AEs, and GTM leaders