Implementation Specialist

• Grow with an Ownership Mindset: We champion continuous learning and proactive innovation.
• Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed.
• Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability.
• Project Management: Establish and maintain communication with key stakeholders to set expectations for the project plan including deliverables, timelines and milestones.
• Consultation: Act as the merchant’s principal onboarding advisor with expert-level ShipBob capability knowledge while aligning with their long-term growth strategy.
• Configuration: Run complex integrations of ShipBob’s software solutions, addressing operational requirements while ensuring seamless order fulfillment and scalability.
• Training: Conduct tailored training sessions based on merchant needs and dashboard configurations and functionalities, aligning merchant objectives with ShipBob’s capabilities to drive the use and adoption of key functions and features.
• Travel: Up to 30% travel required.

Principal Merchant Implementation Manager

Implementation Specialist, EMEA – English, French, Italian

PMS Implementation Consultant