Administrative and Billing Coordinator
Shermco Industries
full-time
Posted on:
Location Type: Office
Location: La Vergne • Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $35 per hour
Job Level
JuniorMid-Level
Tech Stack
ERP
About the role
- Provide daily administrative and office management support to employees, managers, and customers.
- Answer incoming calls and route or relay messages professionally.
- Schedule and coordinate travel arrangements, meetings, and internal events.
- Maintain office, safety, and PPE supplies; coordinate technician uniforms and replenishment.
- Assist with timecard compilation, reporting, and data entry.
- Perform general administrative duties including filing, scanning, typing, and data organization.
- Support operations with purchasing and other departmental needs.
- Prepare, calculate, and issue customer invoices, account statements, and supporting documentation.
- Ensure billing accuracy by gathering all required project and labor data from Project Managers.
- Maintain billing records, ledgers, and credit balances; resolve billing discrepancies or irregularities.
- Post billing data into ERP (Navision/Business Central) and other databases (PowerDB).
- Respond to customer inquiries and assist with payment coordination.
- Compile and maintain reports for budgets, revenue tracking, and cost summaries.
- Collaborate with Accounting to ensure timely posting, reconciliation, and financial reporting.
- Maintain organized digital and physical records of billing, reports, and administrative documentation.
- Support special projects and continuous improvement initiatives as assigned by management.
Requirements
- High school diploma required; post-secondary education in Business Administration or Accounting preferred.
- 2+ years of experience in administrative support and/or billing roles, ideally in a service or technical industry.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with ERP systems (Navision/Business Central) preferred.
- Strong attention to detail, organizational, and time management skills.
- Excellent communication and customer service skills, both written and verbal.
- Ability to handle multiple priorities in a fast-paced environment.
- Reliable, professional, and self-motivated with a strong sense of ownership.
- Must pass pre-employment background check and drug screening.
- Must be able to read, write, and speak English fluently.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Drug-free workplace
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrybillingreportingtimecard compilationinvoicingfinancial reportingdata organizationbudget trackingcost summaries
Soft skills
attention to detailorganizational skillstime managementcommunication skillscustomer service skillsreliabilityprofessionalismself-motivationability to handle multiple priorities
Certifications
high school diplomapost-secondary education in Business Administrationpost-secondary education in Accounting