Shelter House, Inc

Case Manager

Shelter House, Inc

full-time

Posted on:

Location Type: Hybrid

Location: Fairfax • Virginia • 🇺🇸 United States

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Salary

💰 $52,000 - $56,000 per year

Job Level

Junior

About the role

  • **How you will contribute: **
  • - Provide crisis intervention and develop an individualized safety plan
  • - Assist victims in filing for protective orders and completing affidavits
  • - Accompany clients to court proceedings and various appointments (i.e., attorney meetings, protective order hearings, custody hearings, and housing interviews)
  • - Perform assessment of client’s physical, mental health and social needs, employability, educational needs, quality of life issues, strengths and needs, and other necessary areas
  • - Coordinate services amongst mental health service workers, service providers, advocates, the legal system and other involved parties
  • - Coordinate children’s services including education and daycare, programming and counseling
  • - Meet with assigned clients regularly and provide intensive case management and advocacy services
  • - Maintain complete and accurate client records and all documentation in accordance with agency and best standard practice
  • - Completely and accurately report client information into identified program data systems
  • - Assure all relevant information pertaining to clients is disseminated to all appropriate staff members in a timely manner
  • - Provide domestic violence education to clients utilizing tools such as The Power and Control Wheel and the Cycle of Violence
  • - Empower clients to meet goals developed in their individual service plan and collaborate with client to develop a plan for exiting shelter
  • - Collaborate with Resource Coordinator’s to ensure comprehensive client driven service delivery.
  • - Advocate for clients and complete referrals to meet client needs.
  • - Ensure that Artemis House staff are aware of clients’ needs by completing daily documentation and communicating client updates to all staff
  • - Assist with room turnover, client moves, and preparation for clients entering and exiting the program.
  • - Listen effectively, delivers effective written and oral communication.
  • - Maintain familiarity with agency and program emergency procedures
  • - Participate in staff meetings and trainings as directed by supervisor
  • - Function as a contributing member of a multidisciplinary team with Shelter House Inc. employees and involved agencies to assist client with their identified goals
  • - Ensure compliance with all agency policies
  • - Proficiently operate a personal computer, fax, printer, copier and Microsoft Office products (email, calendar, drive, etc.).
  • - Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment
  • - Perform other duties deemed necessary to support the program and agency

Requirements

  • **About You: **
  • **Required: **
  • - A bachelor's degree in social work/ human services/ related field or commensurate experience
  • - 1+ years of case management/ direct services
  • - Strong written and oral communication skills
  • - Ability to prioritize competing priorities and make sound judgments
  • - Ability to complete tasks while navigating frequent interruptions
  • - Ability to deliver creative resources and solutions to unique challenges
  • - Strong organizational and time management skills
  • - Ability to work in a highly intense work environment
  • - Valid Driver’s License; 10-15% local travel required
  • - Willingness to work evenings and weekends when needed
  • - Foreign Language fluency in a language other than English (Spanish)
  • **Preferred: **
  • - Foreign Language fluency in a language other than English (ex. Farsi, Arabic or Amharic)
  • - Experience with providing services to victims of domestic violence, mental health issues, and substance abuse
Benefits
  • **Benefits: **
  • - Medical, Dental & Vision Insurance
  • - 401K contributions with a 4% employer match
  • - 13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
  • - Two Semi-Annual Team Building Events

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
case managementcrisis interventionsafety planningclient assessmentdocumentationdata reportingadvocacyreferralsmultidisciplinary teamworkservice coordination
Soft skills
communicationorganizational skillstime managementproblem-solvingprioritizationcreativityempathycollaborationaccountabilityrespect
Certifications
bachelor's degree in social workhuman servicesrelated field
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